Service Status
All Systems Operational

About This Site

Welcome to the Tangible Solutions Service status page. This site is used to provide status updates on system outages as well as any planned maintenance events. We encourage you to bookmark this page and visit it if you encounter performance issues with any of our services. In the event an incident occurs with a service, you can subscribe to receive status updates via email by clicking the subscribe button above.

Happe-MDs Service Operational
Happe-Desktop Operational
Happe-Fax Appliance ? Operational
Happe-Portal Operational
eMDs Surescripts Operational
eMDs RxHub ? Operational
eMDs Portal Operational
eMDs Services ? Operational
90 days ago
100.0 % uptime
Today
Immunization Interfaces Operational
Helpdesk Available via Telephone Operational
XTI Web Services Operational
Happe Internet Whitelist ? Operational
Happe-MDs Interfaces Operational
Happe-MDs Website ? Operational
Happe-Engage Operational
90 days ago
100.0 % uptime
Today
Happe-Orders ? Operational
90 days ago
100.0 % uptime
Today
Xsite Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Clinical Integrated Community (CIC) Operational
90 days ago
100.0 % uptime
Today
My Medical Neighborhood (MMN) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Resolved - We have implemented a fix for the latency issues and have been monitoring the network. We now believe the latency issue to be resolved. Please reach out to our support desk if you continue to experience latency.
Apr 9, 15:33 EDT
Update - We are continuing to monitor for any further issues.
Apr 9, 15:25 EDT
Monitoring - We are continuing to investigate latency reports in the Happe environment. We believe the issue has been isolated and are currently taking corrective measures. We appreciate your patience as we work to resolve.
Apr 7, 16:02 EDT
Investigating - Due to increased reports of latency in the Happe environment we are further investigating this issue. Please follow our status page for updates and continue to report issues to our support desk.
Apr 6, 12:52 EDT
Monitoring - We have implemented a fix and will continue monitoring. Please reach out to our support desk if you continue to experience latency in the Happe Environment.
Apr 1, 16:07 EDT
Update - We are continuing to investigate this issue. Please continue to monitor our status page for updates.
Apr 1, 14:05 EDT
Investigating - We are currently investigating reports of latency in the Happe environment. We will release updates hourly regarding status or immediately when the issue is identified and/or resolved.
Apr 1, 12:48 EDT
Apr 8, 2021

No incidents reported.

Apr 7, 2021
Apr 6, 2021
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Mar 31, 2021

No incidents reported.