Service Status

All Systems Operational

About This Site

Welcome to the Tangible Solutions Service status page. This site is used to provide status updates on system outages as well as any planned maintenance events. We encourage you to bookmark this page and visit it if you encounter performance issues with any of our services. In the event an incident occurs with a service, you can subscribe to receive status updates via email by clicking the subscribe button above.

Uptime over the past 90 days. View historical uptime.
Happe-MDs Service Operational
90 days ago
100.0 % uptime
Today
Happe-Desktop Operational
Happe-Fax Appliance Operational
Happe-Portal Operational
eMDs Surescripts Operational
eMDs RxHub Operational
eMDs Portal Operational
eMDs Services Operational
Immunization Interfaces Operational
Helpdesk Available via Telephone Operational
XTI Web Services Operational
Happe Internet Whitelist Operational
Happe-MDs Interfaces Operational
Happe-MDs Website Operational
Happe-Engage Operational
90 days ago
100.0 % uptime
Today
Happe-Orders Operational
90 days ago
100.0 % uptime
Today
Xsite Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2026

No incidents reported today.

May 14, 2026
eMDs Dashboard already running/Unable to be opened
Resolved - CGM eMDs has confirmed that the issue is now officially resolved and all services are fully operational.

If you or your clinic continue to experience any residual issues, please reach out to our support desk immediately so we can assist you.

Thank you again for your patience and understanding while we worked through this disruption.

— The Tangible Team
May 14, 15:40 EDT
Update - We are seeing services gradually return to normal. Please attempt to log in if you haven't already.

Note: While connectivity is returning, you may still encounter intermittent minor errors as the system stabilizes. We are continuing to monitor the situation closely until full stability is confirmed.

— The Tangible Team
May 14, 11:46 EDT
Identified - We are currently aware of a widespread issue affecting all CGM eMDs customers that prevents the application from opening.

CGM eMDs has confirmed they are actively working toward a resolution. While there is no estimated time for restoration at this moment, we are monitoring the situation closely and will provide updates as soon as more information becomes available.

We apologize for the disruption and appreciate your patience.

— The Tangible Team
May 14, 11:24 EDT
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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